Online Banking FAQs
How do I sign up for online banking?
To sign up for online banking please click here to fill out an enrollment form or stop in and see one of our personal bankers.
How do I sign up for eStatements?
You can easily and quickly sign up for eStatements from online banking. Once signed in to online banking, click on Profile on the top right menu. Scroll down to find Electronic Statements and click edit. Choose which accounts you wish to receive eStatements. Read through the terms of agreement, click I agree at the bottom of the page and then click submit. To unenroll in eStatements and receive paper statements contact any Community Bank location.
How do I view my online statement?
To view your online statement log on to online banking. Choose the account you wish to view from the Home page or choose Accounts and select the account from the drop down tab. Click on Documents. Choose the account and date range for the statement and click Submit.
Can I view check images online?
Yes, check images are available for viewing. When viewing account transactions, any available checks to be viewed will be shown in blue. Click on the description (Check #) to view the check.
How do I know how much history is available for an account?
Currently, you are able to see transaction history for the past 15 months. Please contact the bank if you need to view your statement prior to the past 15 months.
Can I transfer funds from one account to the other?
Yes, the Transfer page allows you to quickly transfer funds between two of your online banking accounts. You can choose to make a one-time immediate transfer, a one-time future-dated transfer, or a recurring transfer. All transfers must be made before 5:00 pm to process on today's business day. Any funds transfer requested after 5:00 pm will be processed on the next business day.
Can I reorder checks online?
Checks cannot be ordered online. Please contact a Personal Banker at one of our locations to place an order for checks.
How do I create a categorized report for my account?
1. Login to Community Bank Online Banking
2. Choose which account you would like to create a categorized report
3. Once in that account, click on the gray categorize button directly underneath your account header
4. From there you can select a date range, customize your transactions as to which category you would like them assigned to and generate your report
How often must I log into my online account to keep it active?
You must log into your consumer online banking account once every 90 days to keep it active.